Danielle Smithson - Holiday Team Leader
Danielle is responsible for the smooth running of the Holiday team. Danielle’s creative nature ensures that she inspires the holiday team to incorporate new ideas and procedures, Danielle’s background in IT has given Henzells the opportunity to implement the newest technology to keep us on top.
Michele Kelly - Holiday Concierge
Michele coordinates all of the holiday reservations whilst working closely alongside our cleaners and tradesmen. Michele comes to Henzells with extensive knowledge of the area. Michele worked with the Accor Group in Melbourne for many years and her skills and dedication are of the highest level.
Suzanne Winkley - Holiday Concierge
Backed by an extensive 25 year background in customer service and the property industry, Suzanne brings excellent communication skills and a friendly approach to her role as Holiday Concierge where she is committed to going the extra mile to ensure every stay is remembered for the right reasons.
Olivia Harrison - Holiday Concierge
With a career spanning six years in the hospitality sector and more than two years in various real estate positions focusing on administration and customer care, Olivia’s grounded approach and excellent communication skills are well regarded. Olivia prides herself on exceeding expectations when it comes to client satisfaction and service.