Accom Caloundra Team

               

 

 

 

Danielle Smithson

Position: Holiday Team Leader

Being a Sunshine Coast resident for the majority of her life, Danielle has extensive knowledge of the area. Having recently sold her own cleaning company, Danielle offers her invaluable experience and understanding of what it takes to maintain a holiday apartment.

Danielle’s experience in hospitality, beauty therapy and cleaning provides Henzells with an extra service that is second to none. Danielle is becoming an imperative part of our business and she looks forward to expanding her services to all holiday owners and guests.

Michele Kelly

Position: Holiday Concierge 

Michele Kelly is committed to delivering customer service of the highest standard to our many and varied Holiday Customers.

Michele was a perfect fit for Henzells as we were looking for a highly trained highly motivated person to work in our Holiday team, Michele worked with the Accor Group in Melbourne for many years and her skills and dedication are of the highest level.

Michele combines her passion for people with exceptional skills to provide guests with a positive holiday experience, she combines great empathy and people skills with an outstanding ability to negotiate and is known for providing consistent feedback to her owners and keeping all parties well informed.

Joining Henzells was an easy decision for Michele due to its high standard of professionalism and exceptional levels of customer service. She is proud to be a member of a successful team in a prominent location.

Emily Wood

Position: Holiday Concierge 

Emily’s career has always been focused on customer service and she is well known for providing the highest quality service.

Emily Wood is a hard working and driven young woman and nothing is too much to ask of her, she will always go the extra mile and ensure those around her are well taken care of, service with a smile always stands true with Emily.

Emily is organised and focused ensuring all task are completed on time and to the best quality.

On her weekends she loves socialising and going on adventures.